Max came down on a short notice this new year's eve as I had a bad clog upstairs in two bathrooms. He had given me a reasonable quote and he stuck to his word when he was finished with the job. He was reasonable being that it's new year's eve. Max was reliable, efficient, and down to earth. We had placed other calls and it made us feel that we would be in for a real surprise for a typical clog job. Good thing we decided on Max!