I've used him twice, and was satisfied with the work and the price both times. Max is reasonably priced, does good work and is honest. We have had problems with our house cleaners putting unflushable things such as paper towels in the toilet and clogging our main line. Max was able to determine the cause of the clog and retrieve some of the paper towels so we had evidence to go back to the cleaning service with. I appreciate that he stated the price up front both times and there were no surprises.